Privacy Policy
Comfort Dental
13133 Harbor Blvd, Garden Grove, CA 92843
Effective Date: July 18, 2026
Last Updated: July 18, 2026
1. Introduction
Comfort Dental ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through our website, ComfortDentalOC.com. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have.
Important note: This policy covers our website only — things like contact forms, appointment request forms, and general browsing activity. It does not describe how we use or protect your protected health information (PHI) created during dental treatment. That information is governed by our HIPAA Notice of Privacy Practices, which is provided to you separately at our office and available upon request.
2. Information We Collect
We may collect the following types of information when you visit or interact with our website:
Information you provide directly:
- Name, phone number, email address, and mailing address
- Information submitted through appointment request or "contact us" forms
- Insurance information, if submitted through an online intake form
- Messages you send us through the website or online chat
Information collected automatically:
- IP address, browser type, device type, and operating system
- Pages visited, time spent on the site, and referring website
- Cookies and similar tracking technologies (see Section 5)
Information from third parties:
- If you book an appointment through a third-party scheduling widget (e.g., a patient portal), that provider may share limited booking details with us.
3. How We Use Your Information
We use the information we collect to:
- Respond to appointment requests and inquiries
- Communicate with you about scheduling, reminders, and office updates
- Improve our website's content, functionality, and user experience
- Comply with legal and regulatory obligations
- Protect against fraud, abuse, or unauthorized access to our systems
We do not sell your personal information to third parties.
4. How We Share Your Information
We may share information with:
- Service providers who help us operate our website (e.g., web hosting, scheduling software, email/SMS reminder services), who are contractually required to protect your information
- Legal authorities, if required by law, subpoena, or court order
- Successors, in the event of a merger, acquisition, or sale of practice assets
We do not share your information with third parties for their own marketing purposes.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember your preferences
- Analyze site traffic (e.g., Google Analytics)
- Improve site performance
You can disable cookies through your browser settings; however, some website features may not function properly if you do so.
6. Third-Party Links
Our website may contain links to third-party websites (such as insurance providers or patient portals). We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information collected through our website. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children through our website without parental consent. Information about pediatric patients provided by a parent or guardian during the course of care is handled under our HIPAA Notice of Privacy Practices.
9. Your Choices and Rights
- You may contact us at any time to ask what information we have collected through our website, request corrections, or request deletion of non-medical-record information, subject to legal and recordkeeping requirements.
- Requests related to your dental treatment records or PHI should be directed to our office in accordance with our HIPAA Notice of Privacy Practices.
10. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA), including the right to know what personal information we collect, request deletion, and opt out of the sale or sharing of personal information. We do not sell or share personal information as defined under the CCPA/CPRA. To exercise your rights, contact us using the information in Section 12.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Comfort Dental
13133 Harbor Blvd, Garden Grove, CA 92843
Phone: 714-537-8770
Email: info@comfortdentaloc.com